Extreme scale CRM platform
Siebel CRM’s metadata-motivated architecture allows fast software build and offers extreme show, scalability, and you will reliability. This new “miracle sauce” behind it tall-size architecture allows users to provide a number of the newest applications, segments, and functionalities without interruptions.
Cloud or towards-site
Assortment of deployment modes in a choice of the studies cardiovascular system or managed on affect. Beat TCO and you may increase speed having active scaling by running Siebel CRM on Oracle Cloud Infrastructure. On the Oracle Cloud you can attain straight down TCO than simply for the-premises and you may fighting clouds, deliver advanced overall performance supported by SLAs, and even more unique possibilities you to augment infrastructure availableness, coverage, and you can manage.
CI/Video game and you may zero recovery time
Benefit from high access assistance with weight controlling and clustering on multiple layers of one’s application stack. Software updates for the majority issues might be delivered to customers in the close zero recovery time, in place of restarting the applying. Restful APIs let you make automatic CI/Computer game pipelines for app migration and you will implementation.
Containers
Deploy Siebel CRM while the Docker containers that have Kubernetes orchestration on the-properties or in the new affect. This provides with the rapid provisioning away from a complete Siebel CRM firm in addition to deploying the new monthly Siebel CRM launch status towards current surroundings.
Autonomous Databases
Siebel CRM was certified to run that have Oracle Autonomous Database. Leverage Oracle Autonomous Deal Operating toward a faithful structure using automation and you can server teaching themselves to eliminate terrifically boring restoration tasks (provisioning, copies, condition, and other employment) and manual tuning. Remove costs and you can difficulty when you are guaranteeing higher accuracy, shelter, plus working efficiency to suit your goal-vital CRM databases.
Combination
Versatile consolidation alternatives permit the Siebel CRM software to be this new front- to right back-place of work center of any business, in every globe. Consist of inside three robust consolidation layers-this new UI level, the firm level, in addition to database covering-getting amazing scale and gratification across one another towards the-premise and you will affect architectures.
Microsoft Replace support
Coordinate investigation amongst the Siebel CRM database and your Microsoft Replace Servers. Coordinate get in touch with, diary, and you can task investigation to switch consumer productivity.
Revealing and you may analytics
Configure and supply analytics dashboards and you will transactional reports in numerous platforms-on tall size and you can around the most of the gadgets-having done combination so you can Oracle Statistics Server and Publisher.
Universal Consumer Learn
To possess a successful CRM implementation and a complete consumer 360 evaluate, per consumer would be to have only that term all over certain programs. Siebel Universal Buyers Learn (Siebel UCM) was configured to save a flush and you may harmonious reputation for everybody customers research. UCM is a thorough learn databases providing centralized research cleansing integrity. Customers profile access control are going to be set up during the application top. UCM features Universal Book Character (UUID) support and you will historical profile tracking which have complete review walk possibilities.
World alternatives
Siebel CRM Business options work with improving buyers experiences (CX) and you will delivering deep world process. Certified representative interfaces and you will workflows are all constructed on industry better techniques.
Economic Services
Render an excellent CX for today’s vibrant sector with a CRM getting banking service. Offer better so you’re able to brand new and established people, raise account entrance, and drop off control can cost you. Plan and you can bundle debt features factors-residential mortgage loans, examining, coupons, and you can playing cards-in the account origination techniques and also for get across- and up-sell potential.
The partnership government mobile app provides a buyers 360-degree have a look at, account management prospective round the individuals and you will home, and you may a romance government diary check. Alter the method your collaborate and improve CX having led the newest membership origination procedure, including laws-created demands research and you may app just take.
Oracle FLEXCUBE Universal Financial assists banking institutions changes CX and stay associated, aggressive, and you may compliant when you look at the an instant growing globe. Secret potential become electronic involvement, increased onboarding feel, server learning, and you can absolute vocabulary control (NLP) to push opinion and automation, multidimensional implementation agility, and you can improved integration opportunities.