The undercover agents used 31 screening with the medical insurance sales people to guage their usage of misleading techniques, eg and work out not true statements about exposure. Agencies said that they had pre-existing conditions, like all forms of diabetes, and you may found coverage.
In 8 evaluation, sales representatives engaged in possibly inaccurate methods, like stating this new pre-established position are secured whenever plan records told you if you don’t. We known this type of times with the Federal Exchange Percentage.
In the 21 screening, agents called our very own representatives to help you a suitable bundle. In 2 testing, representatives don’t appear to be deceptive however, were unsure or inconsistent.
What GAO Discover
GAO performed 31 covert evaluating so you can selected sales representatives and you may said we had pre-present conditions, such as diabetes or cardiovascular illnesses, so we asked coverage for these requirements to find out if the latest sales professional led GAO’s undercover representatives so you’re able to a thorough Patient Protection and you can Sensible Proper care Work (PPACA)-certified package, or an effective PPACA-exempt bundle that does not safety what we questioned. Within these types of tests, GAO measured whether or not sales agents involved with probably deceptive techniques, such as for instance and also make false otherwise misleading statements throughout the publicity otherwise omitting procedure information about visibility. (more…)